Due to maintenance from 2 Apr, 10PM to 3 Apr, 5AM, SimplyGo Kiosk will be temporarily unavailable. In addition, Transit & Top-up Claims, Concession Card Application and Replacement, and Penalty Fee Payment on the SimplyGo app will also be unavailable during this period. We apologise for any inconvenience caused.
Click on the links below to access the respective online replacement forms. Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.
Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.